PRIVACY POLICY

At SunnyNorth, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in any other way.

Please read this policy carefully to understand our practices regarding your personal data and how we treat it. By using our website or services, you agree to the terms of this policy.

We collect different types of personal data from you depending on how you interact with our website and services. This includes:

1.1 Information You Provide Directly

• Personal Details: When you subscribe to our services, fill out a form, or contact us, we may collect your name, email address, phone number, company name, and billing address.
• Payment Information: We collect payment details (e.g., credit card information) when you make purchases. Payment information is securely processed by third-party payment processors like [Stripe/PayPal] and is not stored on our servers.
• Service Information: If you provide us with details about your business or digital marketing requirements, we collect that data to customize our services for you.

1.2 Information We Collect Automatically

• Device Information: We may collect information about the devices you use to access our website, such as IP address, browser type, operating system, and device identifiers.
• Usage Information: We may collect information about your interactions with our website, such as the pages you visit, the links you click, and the time spent on each page.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing activity. For more details on our use of cookies, please see our Terms & Conditions

1.3 Information from Third Parties

• Third-Party Platforms: If you use third-party platforms such as Systeme.io, WordPress, ClickFunnels, or Canva through our services, we may receive information about your account, settings, and usage from those platforms. This is done in compliance with their respective privacy policies.

We use your personal information to provide and improve our services, manage our business, and communicate with you effectively. Specifically, we may use your data for the following purposes:

2.1 To Provide Services

• To process your orders, manage subscriptions, and deliver the services you have requested.
• To customize and optimize your experience based on your preferences and business needs.

2.2 To Improve Our Website and Services

• To analyze website usage and improve our website’s design and functionality.
• To identify trends and insights that can help us enhance our service offering.

2.3 To Communicate with You

• To respond to your inquiries, requests, or complaints.
• To send important service updates, such as changes to our Terms & Conditions, or to notify you of any security issues.
• To send promotional messages, newsletters, or special offers that may be relevant to your business, where you have opted into such communications.

2.4 To Process Payments

• To process and manage payments for our services via secure third-party payment processors.
• To keep accurate records of transactions for invoicing and compliance purposes.

2.5 To Comply with Legal Obligations

• We may use your personal data to meet legal, regulatory, or tax obligations, such as retaining records for tax purposes or responding to legal requests.

We take your privacy seriously and do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties for the following reasons:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website or delivering our services, such as:

• Payment processors (e.g., Stripe, PayPal).
• Cloud storage and hosting providers.
• Marketing and analytics platforms (e.g., Google Analytics).

These providers only have access to the data necessary to perform their functions and are contractually bound to protect your personal information.

3.2 Third-Party Platforms

If you use third-party platforms through our services (such as Systeme.io, WordPress, ClickFunnels, or Canva), your data may be shared with these platforms in accordance with their own privacy policies.

3.3 Legal Obligations

We may disclose your personal data to comply with legal obligations, court orders, or government requests, or to protect our legal rights or the rights of others.

3.4 Business Transfers

If [Your Business Name] is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or entity. You will be notified of such a transfer and any changes in the privacy practices that may result.

We take data security seriously and implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Encryption: We use secure encryption technologies (such as SSL) for transmitting sensitive data, such as payment information.
• Access Control: Only authorized personnel have access to your personal data, and they are bound by confidentiality obligations.
• Regular Security Audits: We periodically review our security measures to ensure they remain effective.

However, no system is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee its absolute security, and you should be aware of the inherent risks of providing personal information online.

As a data subject under GDPR, you have the following rights regarding your personal information:

5.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge unless the request is excessive or repetitive.

5.2 Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request corrections.

5.3 Right to Erasure (Right to Be Forgotten)

You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.

5.4 Right to Restrict Processing

In certain situations, you can request that we limit the processing of your data, such as when you dispute its accuracy or object to its processing.

5.5 Right to Data Portability

You have the right to request a copy of your data in a commonly used format and have it transferred to another data controller, where technically feasible.

5.6 Right to Object

You can object to the processing of your personal data for direct marketing purposes or other legitimate interests.

5.7 Right to Withdraw Consent

If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [support email]. We will respond to your request within 30 days.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your data, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the date of the last update will be indicated at the top.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.